Jonathan Frenkel
Jonathan Frenkel
regulation solution
Legislation or regulation may not be a solution in all cases, but it may be warranted in appropriate circumstances.
consumers ensure experience programs recent shows software sony surprised thinking
The recent Sony experience shows us that we need to be thinking about how we ensure that consumers are not surprised by what their software programs do.
avoided regulation situation
We need to think about how that situation could have been avoided in the first place. Legislation or regulation may not be appropriate in all cases, but it may be warranted in some circumstances.