Karen Evans
Karen Evans
holding leaders people
The leaders are holding people to these results,
sustain useful
If it's useful and really needed, it will sustain itself.
programs
By the end of the year, all programs will have been PARTed.
questions
There's a lot of questions out there that we still need to answer.
agency bear clear customers expected language meeting needs provider providers service
We are considering making the service provider that is not meeting the agency's needs bear the cost. We need clear language in the service-level agreements, so providers and agency customers know what is expected of them.