Kate Delhagen
Kate Delhagen
correction cost customer effect far focus led market negative ongoing online reduction renew retailers retailing
The ongoing dot.com market correction is far from having a negative effect on online retailing as a whole. It has actually led online retailers to renew their focus on customer service, cost reduction and profitability.
amusing announce behalf brings guys huge normal online opening patience returned selling wonders
I find it particularly amusing -- and frustrating on behalf of the pioneers who have been selling online for years -- that brick-and-mortar guys who announce the opening of their e-store see a huge one-day run-up. Of course, patience brings rewards, and most of those one-day wonders have returned to more normal prices.