Ken Lombard
Ken Lombard
beyond coffee customers needed permission
We needed to get the permission of our customers to go beyond coffee, and we feel that we got that permission with Ray.
asked beyond customers given heard music permission
Our customers have come in over the years, they've heard music . . . that we've played, and they've asked us where they can find the CD. Frankly, we feel they've given us permission to go beyond coffee.
asking customers device forward
A lot of our customers are asking for device fill-up, and going forward we'll do that.
array artists believe commitment create customers event following genius honored innovative labels loves ongoing possibilities projects reflects special success talented truly unique
We are honored to be working with Herbie Hancock and the unprecedented array of talented artists he has assembled to create this truly special event album. Following the success of Ray Charles' Genius Loves Company, Possibilities reflects our ongoing commitment to working with innovative artists and labels to create unique projects which we believe our customers will embrace.
buy converted customer customers favorite hear huge million music starbucks store walk week worldwide
We're here for those 33 million customers a week worldwide that make up a huge part of the disenfranchised customer base, who don't even know where to buy the music if they hear it. But our customers are not going to walk into their favorite Starbucks store and feel as if it's been converted into a music store.
customers frankly great introduced knew music pioneer quality sergio timeless
Sergio is not only a music pioneer who frankly introduced Brazilian music to the world 40 years ago; this was just a great CD. From our perspective, there is that timeless quality we knew our customers would enjoy.
ability album appetite artists benefit cd choices customers emerging exciting extremely fans goal incredible introduce leverage marketing music platform pleased quality reflects response retailers rising sales seeking series share special starbucks strong unique
The goal of our 'Hear Music Debut' CD series is to introduce talented, emerging artists to music fans seeking unique, new music experiences. The incredible response by Starbucks customers to Antigone Rising reflects not only our customers' strong appetite for discovering quality music but also demonstrates Starbucks' ability to leverage our unique marketing and distribution platform to the benefit of sales at traditional retail. We are extremely pleased to be working with Lava to share this special album with traditional music retailers seeking new and exciting music choices for their customers.
anyone anywhere beyond comment customers gone music options providing unique ways
I'm not here to comment on anyone else's opinion, ... But I can tell you that our customers have responded in ways that have gone beyond what our expectations have been. We are providing very unique products, music options for our customers that they can't get anywhere else.
amount customers emotion emotions great starbucks tremendous
You go through a tremendous amount of emotion, every emotion possible, when you see this film. You're laughing, you're crying. This is a great film we feel our customers are going to love. ... It's what Starbucks is all about.
bob both convince dylan everybody job management perfect project sony terrific total
We were able to convince both Dylan's management and Sony BMG that this was a perfect project for us. . . . We think (they've) done a terrific job of doing a total Bob Dylan promotion. It will be a win-win for everybody involved.
discuss project submit
We will look at each project they submit and discuss what makes sense at that time.
awareness building effective elegant films model promote provide realize studios tasteful
What I feel the studios will realize is that we are going to provide them with a very tasteful and elegant way to promote their films in our stores. We are building awareness in a way that we feel will be a very effective model for the studios.
admired artists begin enormous exciting few great hoped jack learned might music original possibilities privilege project relationship talents whose work
We have always admired the enormous talents of Herbie Hancock, ... When Jack Rovner and I first learned that we might be able to work with Herbie, we immediately jumped at the opportunity. And for the relationship to begin with a project as exciting as Possibilities is more than we could have hoped for. There are very few artists whose contribution to music has been as substantial and original as Herbie Hancock's. It is a great privilege to be undertaking this project with him.
entertainment extension given logical music success
Given the success we've experienced with music, this is a logical extension to our entertainment strategy.