Kenes Bowling
Kenes Bowling
denied obligation open
If there is an open obligation to a library, a person can be denied credit, but once it's cleared, it has a negligible effect.
angry gentle library return tone wants
We use a gentle tone of voice. We let patrons know that the library isn't angry with them, and wants them to return the books.
account fraud large situation thousands
When we see large account balances, in the thousands of dollars, that's usually a situation when fraud is involved.