Kristin Campbell
Kristin Campbell
believe cash created flow four requests takes three tremendous weeks
The whole thing's created a cash flow problem. We were inundated with requests for 100-day supplies. I couldn't believe the tremendous amounts we were dishing out. And it takes three to four weeks to get a reimbursement.
call hold hour number tried week
In the first week of the year, we tried to call the number they'd set up for pharmacies and we had a two-hour-and-25-minute wait. We can't hold an hour for one patient.
advice fit good illegal insurance pay
It's illegal to give insurance advice. We don't, but we have a good idea of which ones will pay and fit for them and which ones won't.
almost dual god information jump percent received refill sort thank
Of our dual enrollees, 25 percent have received their cards, 50 percent have some sort of information and 25 percent are just not in the system. Thank God for our software. When you get a prescription or a refill that comes up with no glitches, you almost want to jump up and down.