Kurt Ebenhoch
Kurt Ebenhoch
bearing choice coach exit people whether
Coach Choice has no bearing whether or not the appropriate people are in exit rows.
august operations smoothly
Our operations (on Monday) went about as smoothly as on any other August day.
leading lowest performance point weeks
Our on-time performance was at its lowest point in the weeks leading up to the strike,
aisle appalled charge
I was appalled that they would charge me (extra) for my aisle seat.
economic pool qualified
Because of economic conditions, we have a big pool of qualified technicians.
choice coach eligible exit happened meet paid reason receive seat sitting unable
If for some reason they are unable to meet the requirements of sitting in an exit row, and happened to have paid for a Coach Choice seat assignment, they are eligible to receive a refund.
biggest flight hurricane impact schedule
The biggest impact on our flight schedule right now is Hurricane Katrina.
airlines avoid certainly delay happens hard regret work
It's certainly an unfortunate delay. We regret the inconvenience; we apologize. We work hard to avoid this. It happens to other airlines as well.
added customers giving seats value
It's a test. For those customers who value seats with added legroom, we're giving them this choice.
brought contract management number staff
As we brought in our management staff and contract technicians, we have brought that number down,
chapter company decision regarding
The company has made no decision regarding a Chapter 11 filing.
conditions forcing supply
The conditions are forcing us to take a look at supply and demand,
believe judge strike unions
We do not believe that unions have the right to strike if the judge imposes terms.
both progress
We are making progress in discussions with both ALPA and PFAA.