Lawrence Byrd
Lawrence Byrd
break business companies create customer ground maturing models service
IP Telephony is maturing into the 'value-add' stage. By integrating communications with business applications and processes, companies can create business models that break new ground in customer service and operational effectiveness.
below technology
As you get below 20 employees, IP technology is difficult.
choice linux platform primary running
We made the choice, and we made the choice many years ago back in 2002 that Linux would be a primary platform for running these applications.
approach beginning change grow order
We are at the beginning of the road. In order to grow we need to change the way we approach the way we do business.
change existing expect leverage
We shouldn't expect the world to change overnight. Enterprises want to leverage existing investments.