Lyn Blake

Lyn Blake
among appeared change involved places potter quickly sounds web
Among other things, we had to quickly change all of the places 'Harry Potter IV' appeared on our Web site. It sounds easy, but there's a lot involved in making that happen.
current customers figure goodwill great happy investment people terms
We think it's a great investment to make in our customers. We figure that this is great for people who are current customers of Amazon.com and it will keep them happy with us. And we also think there's a lot of goodwill in terms of encouraging other people to come try out Amazon.com.