Marci Raible
Marci Raible
began creating critical customers designed lifeblood listening program realized rebuild relationship smooth somebody sure understanding
We began to rebuild our program because we realized new customers are the lifeblood of our operation. It's a critical time. For us, if somebody comes into the relationship with BellSouth, we want to make sure that it's a smooth transition. This program is really designed to build that partnership. It's about listening and understanding our customers and creating a program that eases them into BellSouth.