Michael Shapiro
Michael Shapiro
customer effort example focus great impressive office research
The development of CADDIS has been an impressive effort and a great example of customer focus by EPA's Office of Research and Development.
challenges
I don't need to relocate to find new challenges.
assets intangible subject taxation
Intangible assets are not subject to taxation in Michigan.
engage inanimate invite objects people ways
We are the intersection of inanimate objects and people. If we don't find ways to invite and engage as many people as possible, then we have failed.