Mona Williams
Mona Williams
benchmark company customers good help local provided research sure understand
Like any company, we want to make sure our associates, customers and local communities feel good about us. This research provided a benchmark to help us understand what we are doing well and where we need to improve.
accessible care medical offer
This is a way to offer medical care ... that is accessible and affordable.
associates concerned face five group internet issues might offering organize people solutions tried unions
This isn't really anything new. The unions have tried to organize Wal-Mart associates through the Internet for more than five years . . . with no success. . . . We might be concerned if this group was offering solutions to some of the issues working people face each day, but that is not the case.
attempt company energetic public relations simply strategy
This isn't simply a public relations strategy to pretty up an image. Rather, it is an energetic attempt to tell our story and also become a better company in the process.
associate clear ethical expected handled held highest integrity matter operate public standards
Someone we expected to operate with the highest integrity let us down in a very public way. Wal-Mart has high ethical standards and the way we handled this matter makes it clear that every associate will be held to these standards with no exception.
committed information internet online trusted
As more and more Americans go to the Internet to get information from varied, credible, trusted sources, Wal-Mart is committed to participating in that online conversation.
associates company four officers three
Three company officers were terminated and four other associates who were not officers were terminated.
basketball children enable equalizer families fresh good great help people prices school start stepped struggling supplies
We help give struggling families a sense of pride, because our prices enable their children to start school with fresh supplies and new basketball sneakers, so they are no different from other kids. Wal-Mart is good for America, because we are the great equalizer for the people of this country, and no one else has stepped up to that role.
accessible plans trying
We are trying to make our plans more relevant, accessible and affordable.
additional against agreements amended claims complaint court evidence file fraud fraudulent instead release rule upheld
We are disappointed the court did not rule on Wal-Mart's fraud claims against Mr. Coughlin but instead upheld the release agreements on a technicality. We will file an amended complaint with additional evidence of fraud and fraudulent inducement.
anyone charged civil despite government satisfied settled thorough
We are satisfied that this is being settled as a civil matter. Despite a long, thorough and high-profile investigation, the government has not charged anyone at Wal-Mart with wrongdoing.
hired legal sure
We acknowledge we should have had better safeguards in place to make sure our (floor-cleaning) contractors hired only legal workers.
felt kevin move ready talents tom
Tom was just ready to retire. And Kevin was one of the outstanding talents that we felt was ready to move into a new role.
correct currently happened possible
We are heartsick that this happened and are currently doing everything possible to correct the problem.