Neal Hoss
Neal Hoss
certainly community expect finally hoped longer meaningful members players present pull together took
It took a little longer than we had hoped because we had to find the right community members and have something meaningful to present to them. I think we finally have just about all the players in place. I don't know if we'll pull it off by the end of February, but I certainly expect we'll have it together by March.
available complaint concerns develop helped multiple online places putting understanding
Simplifying the complaint form, putting it online and making it available at multiple places has helped develop an understanding that concerns need to be addressed.
asked education forward looking questions
I'm really looking forward to that process. Questions can be asked and education can be provided.