Nick Montepara
Nick Montepara
customers experience hear store
As you look at the technology, what we hear from our customers is, how can we make that store experience easier? In effect, how can we give the customer more control? How do we give the customer more information?
continue looking stores
We're going to continue looking through the stores for other opportunities.
allow businesses comfort confused customers emphasis enable felt greater provide shopping solutions spent technology thinking time touched various
When we were thinking this through, the emphasis was on what solutions we could enable that would allow us to provide our customers with greater convenience and greater comfort when they?re shopping our stores. We spent a lot of time working with the various businesses before we even touched the technology because I felt it was important not to get confused by any preconceived limitations of what technology can do.