Paul Horne
Paul Horne
came fellows few hardware ibm percent software stuff
When I came here, we were 85 percent or more hardware. There were very few IBM fellows in software. Software was just stuff to make the hardware work.
areas business industry model nice operate research
We've staked out as our business model to operate in those areas of the IT industry where research can make a difference, which is pretty nice for the research team.
excited people problems response science
The response here was there is no science in services. But as people got into it, they got excited by working on the fascinating problems in services.