Paula Rosenblum
Paula Rosenblum
annual beyond classic comparable consumers far few higher increases lifetime measure metric moved retailers sales store value
Far too few retailers have moved beyond the classic metric of comparable store sales increases to measure the annual or even lifetime value of a customer. Hyper-educated consumers have higher expectations for their retail experience, and hyper-sensitive shareholders have higher expectations for results.
accounting chores efficient empower enable freeing inventory less managing mundane small systems technology
Technology can empower small retailers, freeing them up from mundane chores such as managing inventory and accounting systems manually. It can enable them to be a little more creative, a lot more efficient and a lot less sweaty.