Richard Hayne
Richard Hayne
Richard Hayne is the president and CEO of Urban Outfitters, an American chain of clothing retailers. He has been the chairman and president since 1976 and the CEO since the retirement of Glen Senk in 2012...
NationalityAmerican
ProfessionBusinessman
Date of Birth26 May 1947
CountryUnited States of America
affords capability closer
There is no question that there is a capability that the Internet affords us to get a closer look at the customer and to be closer to the customer.
relationship
We have a relationship with our customer, and that relationship translates into sales.
brand expanding grow improved product reach urban
Like Free People, the Urban brand is planning to grow by expanding product assortments, expanding the brand reach and by improved marketing.
capturing channel larger repeated
For many years, we have repeated that the direct-to-consumer channel is growing and capturing a larger share of our customers' wallet.