Richard Ptak
Richard Ptak
among clearly complexity interest moves oracle quest reacting reducing smart users
This is clearly Oracle reacting to competitive moves from Quest and BMC, and I'd say it's probably a smart move on their part because there's escalating interest among end users in reducing the complexity of management.
desk market pain people products selected service solutions
The market for service desk solutions is pretty saturated. People have selected their products and they are a pain to replace.