Rob Bois
Rob Bois
budget business companies large lets quickly raid segment small
The small to midsize business segment is a very large part of the hosted market, ... Software-as-service lets companies get CRM in place quickly without having to raid the I.T. budget to do it.
disasters heard larger past smaller
Because most of these are monthly investments and in the past were smaller deployments, we haven't heard about the big disasters yet. The larger implementations will be the ones to watch.
breadth full headed match
Today, it doesn't match the full breadth of other on-demand CRM offerings, but they're headed in that direction.