Robert Mahowald
Robert Mahowald
awareness embedded looking message presence user
Contextual collaboration is where we are going with this. It is about how you can embed an IM module in a Seibel workflow application, for example. If you have IM and presence awareness embedded in the user interface, your world is looking a whole lot better. You don't have to swap between interfaces, everything syncs up, and you have a smart, archived message store.
automation built button force hot management relationship sales
Real-time collaboration is the hot button of the future. It's being built into sales force automation tools, (customer relationship management and) accounting.
aol business chances clients connected definition good microsoft money succeed success user wants wide worldwide
The chances are good for AOL to succeed here because its definition of success won't be the same as it is for Microsoft or even Yahoo. What AOL wants is wide use of business clients connected to its worldwide user base, and to make money off that.