Roger Ball
![Roger Ball](/assets/img/authors/unknown.jpg)
Roger Ball
Roger Ball is a Professor of Industrial Design at the Hong Kong Polytechnic University, in the School of Design and the Leader of Master of Design Practices and the Asian Ergonomics Lab...
bunch commerce customers department division eager interested interests looking nearly public rather seems service small
It seems to me (that) the governor, the Legislature, the Public Service Commission, the Department of Commerce and the Division of Public Utilities are way too eager to look out for the interests of the utilities and their stockholders and not nearly interested enough in looking out for the interests of the small customers, ... There's a whole bunch of big customers that they would rather look out for than for you and me.
barely committee consumer eight feeling hearing legislator lobbyists perspective services three time utility
I always got the feeling that utility lobbyists could get a hearing any time they wanted to and did, and I always got the feeling that the Committee of Consumer Services was barely tolerated, ... In the eight years that I was there, I was probably approached two or three times by a legislator who wanted the committee perspective on something.