Ron Palefsky
Ron Palefsky
family knew quite tough
They're in shock, but actually they're doing quite well. They're a tough family... They knew something was not right.
detective knocking work
It just comes down to old-fashioned detective work. It's knocking on doors--asking questions.
client solve sorry
You never want to go back to a client and say 'I'm sorry I can't solve this'.
parents
The parents will say to me 'I just want them to know they're okay'.