Sanjay
Sanjay
customers further peace proactive step
We want to take a much more proactive step and give our customers further peace of mind.
english-athlete
There are companies that are cutting their costs by over 50% by offshoring.
amazingly companies english-athlete price
I think that a lot of companies are still amazingly price sensitive.
confidence degree english-athlete growth high potential
I have a high degree of confidence about India's growth potential in IT.
ceo company english-athlete needs
Clearly, every company needs a leader. That's an important part of being the CEO of the company.
bothering critical customer customers english-athlete phase service start understand value
That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
english-athlete lotus notes
It didn't make a lot of sense for us to be doing Lotus Notes implementations.
companies customer effective english-athlete improve measure service starting trying understand
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
agreement english-athlete hit management noise paint promise says strategy team vision
As I said before, a big part of my strategy says - and the management team I think is in agreement with this - we don't have to be out there with a lot of noise all the time. What we need to do is paint a vision for customers, promise them deliverables, and go hit at it.
add company english-athlete fair focused large looking public small technology today
Today we're focused on small acquisitions to add technology where necessary. I think it's fair to say we're not out looking for a large one, but I think it's also very fair to say that as a public company you can never say never.
clients delivered english-athlete expect justify less offshore reliable service
Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense.
capital english-athlete finance improvement investment sufficient venture
Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation.
customers decide detect eye fraud giving greater hear help online peace protect step ways
We're giving customers more ways to detect fraud and keep an eye on their accounts. They can decide what they want to hear about and where they want to be told. This is another important step to help protect our customers online and give them greater peace of mind.
achieving award execution highly indian market optical products strategy success taking transport
This award re-affirms our execution strategy of achieving significant success in a highly competitive Indian telecom market and then taking our packet-aware optical transport products to international markets,