Stephen Klein
![Stephen Klein](/assets/img/authors/unknown.jpg)
Stephen Klein
good stock
When the stock didn't go up even on good news, they got out. It doesn't really make any sense.
accounting found improved million needs people sell suddenly
AMR's accounting needs to be improved if they suddenly found another $75 million in losses, ... I wouldn't think people would sell on this, but you never know.
million question seems
How do you find the $45 million? It seems to be an unasked question about why would we just take $13.8 million off the table.
achieved advanced analysis capturing concerns customers differs happier improved insight level limited management offering performance provide providing result satisfied self service snapshot support thousands tools truly visibility
Typically, self-service technologies provide very limited visibility into what customers are truly seeking; and more ineptly, search-based tools do not provide insight into the level of satisfaction achieved by the tool. The ASA differs by capturing each and every customer query, providing a real-time snapshot of customer concerns and offering advanced tools for the analysis and management of interactions. The result is not only improved performance to tens of thousands of self service support sessions each day, but a happier and more satisfied customer.