Steve Hubbard
Steve Hubbard
doctor likely moments people remember tells time worst
People come in to see a doctor at the worst moments in their lives. It's the least likely time to remember everything the doctor tells them.
decrease gets means rid
It gets rid of legibility problems, and that means a decrease in errors.
call emergency focused information people repeat room
With the information at his or her fingertips, someone in the emergency room or on call is able to give more focused and better care. When people don't know what's been done, they repeat things.