Susan Rawlings

Susan Rawlings
choice concern
I do think there's a concern there will be an overwhelming set of choices.
array benefit confused information overload people product risk
I think the risk is that there will be information overload and many people who will be able to benefit from this product will be confused by the array of choices.
customer customers path products relative surprises today value
There were no real surprises today in who was selected. The surprises will be after Oct. 1, how products are designed, the relative value of the product to the customer and how we find the right path to new customers and new prospective customers.
breath deep months six
Take a deep breath and say to yourself that you have six months and you don't have to rush.
ability anne brings company expand experience extensive financial further garner improving knowledge leadership medicare performance strong
Anne brings an exceptional background, company knowledge and strong leadership capabilities to this position. Her extensive experience in improving the operational and financial performance of reputable organizations will garner us the ability to further expand on our Medicare Part D offerings and services.