Susan Thomson
Susan Thomson
choice clients invited smaller ultimate
Smaller clients have been invited to participate in the program, but they have the ultimate choice on where they want to go.
accounts attention bigger call financial focus four gives help labor met million needs service smaller split three time week
Part of the idea was to help our financial consultants focus on their bigger accounts, the ones that are more labor intensive, ... This also gives smaller accounts the service they need. They can call three or four times a week and have all their needs met and not have to split their attention and time with financial consultants who have $5 million accounts.
absolutely expected follow fully lead others surprise
It's just stupid. We absolutely and fully expected others to follow our lead on this and this announcement comes as no surprise to us.