Thomas G. Stemberg
Thomas G. Stemberg
Thomas George "Tom" Stembergwas an American businessman, investor, and philanthropist. He was a pioneer of the office supplies superstore industry, most notably for founding office supply retail chain Staples Inc. with Leo Kahn...
NationalityAmerican
ProfessionBusinessman
Date of Birth18 January 1949
CountryUnited States of America
Thomas G. Stemberg quotes about
educational shoes not-good-enough
If a customer walks out without shoes, you really want to find out why. 'It didn't fit' is not good enough.
roles making-money equity
The role of private equity as fiduciaries is certainly to make money.
educational fall forget
Forget 'branding' and 'positioning.' Once you understand customer behavior, everything else falls into place.
educational school people
One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave and pound his fist: 'It's all about the customers!' And he was right. He was also right that, at that time, retailing was devoid of really talented people; he urged me to go in that direction.