Tommy Kullberg
Tommy Kullberg
detail entire gone japanese living sleep throughout visited
Small-space living will be a characteristic throughout the entire store. We have visited hundreds of homes, and really gone through in detail how the Japanese live, how they cook, how they sleep.
customer demanding doubt drive handle home japanese ready together
We just were not ready to handle the very demanding Japanese market, and the Japanese customer was not ready for IKEA, and to drive things home and put it together themselves. It was a failure, no doubt about it.
enormous japanese respect service
We have enormous respect for the Japanese consumer. Usually she is very quality-oriented and has enormous expectations for service and attention.
anyone customers demanding high market meeting operating quality satisfy service
We are meeting the most demanding customers in the world, used to high quality and high service levels. Anyone operating in this market has to satisfy these demands.