Tracy Mullin
Tracy Mullin
herd maybe people touch
People still need to touch the goods, ... Maybe it's the herd mentality. People like to be with other people.
carrying coast full holiday retailers season ships shopping sitting start thousands west
Hundreds of ships carrying hundreds of thousands of containers full of merchandise that retailers need for the holiday shopping season are sitting in the West Coast harbors, ... We need to start unloading those ships today.
apparel bought business buying carry casual change couple effects figured general last lower people points price shake skirt suffering waiting woman
There's been kind of a general malaise in apparel over the last couple of years. We are still suffering the effects of the change from traditional business apparel to casual apparel. Those (casual wear) carry much lower price points and people still haven't figured out what casual is. People are waiting to see how it's going to shake out. Where a woman may have bought a $100 skirt in the past, she's now buying a $20 skirt.
alienate create customers discourage loyal policies retailers return
Retailers don't want to alienate their loyal customers by making their return policies too strict, but they also need to create policies that discourage return fraud,