William Rochelle
William Rochelle
customers flying might notice overall service three
Flying might not be as convenient, but overall I don't think customers are going to notice that much difference. And two or three years from now they may find they have better service -- service with a smile.
bankruptcy chapter confirm likely luckiest needed return rushed smartest stay three visit
The smartest or luckiest thing UAL did was stay in bankruptcy for three years. Had they rushed to confirm a plan, they would likely have needed a return visit to Chapter 11.
attitude chapter liked lose sorry taken toward vigilant
I'm sorry to lose her. I've really liked the vigilant attitude that she has taken toward Chapter 11 cases.
airline chapter days rush
An intelligent airline these days is not going to be in a rush to get out of Chapter 11.
capacity respond sure
We just have one catastrophe after another in the industry. I'm not sure any of them have the capacity to respond on their own.