Famous Quotes & Sayings

Richard Dawkins

If it's really true, that the museum at Liberty University has dinosaur fossils which are labelled as being 3000 years old, then that is an educational disgrace. It is debauching the whole idea of a university, and I would strongly encourage any members of Liberty University who may be here... to leave and go to a proper university.

Richard P. Feynman

What did you ASK at school today?

Victor Hugo

If nobody loved, the sun would go out.

Robert Bork

An egalitarian educational system is necessarily opposed to meritocracy and reward for achievement. It is inevitably opposed to procedures that might reveal differing levels of achievement.

Thomas More

They set great store by their gardens . . . Their studie and deligence herein commeth not only of pleasure, but also of a certain strife and contention . . . concerning the trimming, husbanding, and furnishing of their gardens; everye man or his owne parte.

Timothy Geithner

The major economic policy challenges facing the nation today - pick your favorites among the usual suspects of low public and household savings, concerns about educational quality and achievement, high and rising income inequality, the large imbalances between our social insurance commitments and resources - are not about monetary policy.

Thomas Sowell

Our whole educational system, from the elementary schools to the universities, is increasingly turning out people who have never heard enough conflicting arguments to develop the skills and discipline required to produce a coherent analysis, based on logic and evidence. The implications of having so many people so incapable of confronting opposing arguments with anything besides ad hominem responses reach far...

Thomas Sowell

Whenever people talk glibly of a need to achieve educational "excellence," I think of what an improvement it would be if our public schools could just achieve mediocrity.

Russell Simmons

Poverty and lack of knowledge must be challenged.

Ronald Reagan

There is a flickering spark in us all which, if struck at just the right age...can light the rest of our lives, elevating our ideals, deepening our tolerance, and sharpening our appetite for knowledge about the rest of the world. Educational and cultural exchanges...provide a perfect opportunity for this precious spark to grow, making us more sensitive and wiser international citizens through our careers.

Roy H. Williams

The first step in exceeding your customer's expectations is to know those expectations.

Ron Silver

I've seen people with a tremendous amount of educational background in the field not turn out to be terribly good actors, and I've seen people with no education in the field turn out to be people that I admire quite a bit

Susan Orlean

I approach stories as a private educational enterprise: I want to learn about something. I teach myself through research, reporting, and thinking, and then, when I feel like I know the story, I tell it to readers.

Susan Orlean

States should pass laws making it illegal to own or trade wild animals; the phony 'educational' permits that many private owners have used to skirt those laws should be eliminated.

Sugata Mitra

We need to look at learning as the product of educational self-organization. It’s not about making learning happen; it’s about letting it happen.

Stuart Wilde

Of course, you don't have to have a degree to be rich. You just have to have ideas. Maybe having a degree sets you back, for it stuffs you into tick-tock [the daily grind of work], and perhaps that stifles your creative mind. But the fact is that many millionaires have few educational qualifications of any kind at all. However, they still have knowledge. The difference is, they have knowledge they can sell, and others have the "common knowledge" of tick-tock, which isn't worth as much, if anything at all.

Steve Irwin

I've probably saved thousands of peoples' lives with my educational message on snake bites, how to get in around venomous anything.

Sandra Cisneros

If we got an educational program going, we could tell people, "Instead of butter, use avocado." That's something we eat, it has the good fat, and it has a good texture, and it tastes better. Just imagine if you substituted that. Or if we switched to olive oil, the extra virgin olive oil, we could still have our taquitos, but put a little oil on them and put them in the oven and bake them.

Robertson Davies

The eye sees only what the mind is prepared to comprehend.

Susan Ward

Train your staff (if you have any) to be always helpful, courteous, and knowledgeable. Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so he never has to say, "I don't know, but so-and-so will be back at..."

Susan Ward

Answer your phone. Get call forwarding. Or an answering service. Hire staff if you need to. But make sure that someone is picking up the phone when someone calls your business.

Susan Ward

Listen to your customers. Can the sales pitches and the product babble. Let your customer talk and show him that you are listening by making the appropriate responses, such as suggesting how to solve the problem.

Susan Ward

Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and position your business to reap the benefits of good customer service.

Susan Ward

Throw in something extra. Whether it's a coupon for a future discount, additional information on how to use the product, or a genuine smile, people love to get more than they thought they were getting. And don't think that a gesture has to be large to be effective.

Susan Ward

The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!

Susan Ward

Lower prices are not service; they're just lower prices.

Susan Ward

Be helpful - even if there's no immediate profit in it.

Susan Ward

Don't make promises unless you will keep them. Not plan to keep them. Will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception.

Tate Taylor

In the South, we tell stories. We tell stories if you're in a sales position, if you're in a retail position, you lure your customer by telling a story. You just do.

Tony Hsieh

Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.

Tony Buzan

Learning how to learn is life's most important skill.

Steve Berry

A concerted effort to preserve our heritage is a vital link to our cultural, educational, aesthetic, inspirational and economic legacies - all of the things that quite literally make us who we are.

Shirley Temple

The U.N. acts as the world's conscience, and over eighty-five percent of the work that is done by the United Nations is in the social, economic, educational and cultural fields.