Ann Davis
Ann Davis
five health
What we really need is five full-time health educators.
hope quickly resolve
We hope to resolve this quickly so as not inconvenience any passengers.
counter people processing
The counter people are just processing things. Where's the creativity? Where's the knowledge?
flights landed last national reagan since
Last I heard, about 12 flights had landed at Reagan National since the restriction was lifted.
anticipate given items longer simplified slow
We don't anticipate that this is going to slow down the process. In fact, this is a simplified process, given these items are no longer prohibited.
address airlines assess bag checked difficult equitable gets responsive touches
We've established a responsive and customer-friendly (claims) process. We have been working with airlines to find an equitable way to address the claims. When a checked bag gets processed, it now touches many hands. It's difficult to assess responsibility.
happening might name passenger similar
What might be happening is that, that passenger may have a name similar to someone on the list.
larger line passengers screening thereby ultimately
Ultimately this is a win-win for TSA in that we are going to be screening a subset of passengers at another location, thereby removing those individuals from a checkpoint line at a larger airport.