Ann Davis
![Ann Davis](/assets/img/authors/ann-davis.jpg)
Ann Davis
hope quickly resolve
We hope to resolve this quickly so as not inconvenience any passengers.
doors homes house provide side visible windows
We use many skylights, which provide a bright, well-lit home. Most of the homes also have at least one side to the house which is visible and has windows and doors for a more conventional look,
flights landed last national reagan since
Last I heard, about 12 flights had landed at Reagan National since the restriction was lifted.
counter people processing
The counter people are just processing things. Where's the creativity? Where's the knowledge?
helps hoping knows work
No one really knows why. We're hoping some of our work here helps find out.
anticipate given items longer simplified slow
We don't anticipate that this is going to slow down the process. In fact, this is a simplified process, given these items are no longer prohibited.
exercises ready testing
Through these exercises as well as other programs, we will be continually testing and evaluating how ready we are to respond.
address airlines assess bag checked difficult equitable gets responsive touches
We've established a responsive and customer-friendly (claims) process. We have been working with airlines to find an equitable way to address the claims. When a checked bag gets processed, it now touches many hands. It's difficult to assess responsibility.
happening might name passenger similar
What might be happening is that, that passenger may have a name similar to someone on the list.
five health
What we really need is five full-time health educators.
larger line passengers screening thereby ultimately
Ultimately this is a win-win for TSA in that we are going to be screening a subset of passengers at another location, thereby removing those individuals from a checkpoint line at a larger airport.