Bill Burnham
Bill Burnham
advantage everybody reach takes
We can't reach everybody because not everybody takes advantage of our services.
banking code customers harsh insulting investment meeting word
You don't keep customers by insulting them or downgrading them, ... When you're in a meeting with buy-side clients, you say 'This is an investment banking client.' It's a code word for 'I'm not going to be harsh on this client,' or 'You need to read between the lines.'