Candace Corlett
Candace Corlett
category decline percentage
We've actually tracked a percentage decline in that category going back to 1996,
ambience becomes customers last minds price walk
More than just service, it's the respect, rapport, ambience that engages customers so that price becomes the last thing on their minds as they walk around stores.
christmas earlier start weather
It's not just getting an earlier start on the Christmas season, it's getting to shoppers before they see their first heating bills, while the weather is still good.
citizens good retailers understand value
Retailers get it, they understand the value of being a good citizen.
blaming focus improving modern needs shopping stop
The modern grocer needs to stop blaming Wal-Mart and focus on improving the shopping experience.
apparel good present treat underwear
You can't treat apparel like underwear and socks, especially if it is fashionable clothing. You've got to present an image, and that's what (Wal-Mart is) not so good at.
bringing consumers fit focused health level personal relief responding service shed stress topic wellness
The clinics fit consumer's lifestyles, bringing the service to the shopper. Consumers are responding to it well. ... The whole topic of women's health and personal wellness is so focused on stress relief and stress management. What the in-store clinics do is shed one more level of stress.
endeavor energy fashion pedestal puts shouts takes unless
Unless Wal-Mart takes fashion and puts it on a pedestal which shouts 'Come and look at me!', this endeavor will take a lot of energy without the payoff.