Dee Hock
Dee Hock
Dee Ward Hockis the founder and former CEO of the Visa credit card association...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
business humility perspective
Never hire or promote in your own image. It is foolish to replicate your strength and idiotic to replicate your weakness. It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.
organization important purpose
What will become compellingly important is absolute clarity of shared purpose and set of principles of conduct sort of institutional genetic code that every member of the organization understands in a common way, and with deep conviction.
people risk trivia
Lead yourself, lead your superiors, lead your peers, and free your people to do the same. All else is trivia.
motivation character over-you
If you look to lead, invest at least 40% of your time managing yourself - your ethics, character, principles, purpose, motivation, and conduct. Invest at least 30% managing those with authority over you, and 15% managing your peers.
struggle data understanding
We are now at a point in time when the ability to receive, utilize, store, transform and transmit data - the lowest cognitive form - has expanded literally beyond comprehension. Understanding and wisdom are largely forgotten as we struggle under an avalanche of data and information.
data facts judgment
Making good judgments when one has complete data, facts, and knowledge is not leadership - it's bookkeeping
tools fool worship
Only fools worship their tools
eye organization people
People are not "things" to be manipulated, labeled, boxed, bought, and sold. Above all else, they are not "human resources." They are entire human beings, containing the whole of the evolving universe, limitless until we start limiting them. We must examine the concept of leading and following with new eyes. We must examine the concept of superior and subordinate with increasing skepticism. We must examine the concept of management and labor with new beliefs. And we must examine the nature of organizations that demand such distinctions with an entirely different consciousness.
lying belief evoke
Far better than a precise plan is a clear sense of direction and compelling beliefs. And that lies within you. The question is, how do you evoke it?
struggle years community
We are at the very point in time when a 400-year old age is dying and another is struggling to be born - a shifting of culture, science, society, and institutions enormously greater than the world has ever experienced. Ahead, the possibility of the regeneration of individuality, liberty, community and ethics such as the world has never know, and a harmony with nature, with one another, and with the divine intelligence such as the world has never dreamed.
thinking ifs
If you think you can't, why think
leadership tyranny ifs
If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny.
moving heart people
Money motivates neither the best people, nor the best in people. It can move the body and influence the mind, but it cannot touch the heart or move the spirit; that is reserved for belief, principle, and morality.
struggle years age
We are at that very point in time when a 400-year old age is rattling in its death bed and another is struggling to be born.