Dee Hock
Dee Hock
Dee Ward Hockis the founder and former CEO of the Visa credit card association...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
memories mean collective-memory
As I like to say, the entire collective memory of the species - that means all known and recorded information - is going to be just a few keystrokes away in a matter of years.
success too-late pessimism
It is far too late and things are far too bad for pessimism.
secret yardsticks surrender
Life will never surrender its secrets to a yardstick.
mind characteristics infirmity
Particularity and separability are infirmities of the mind, not characteristics of the universe.
past substance form
Success follows those adept at preserving the substance of the past by clothing it in the forms of the future.
information expansion language
Language was a huge expansion of that capacity to deal with information.
change government order
We don't have to remain in this radically destructive mind-set and institutional-set. We can change, and the natural order of things could emerge in all of our societal organizations-government, commerce, religion-it's right there, waiting to happen. I often tell people that every mind is like a room in an old house, stuffed with very old furniture. Take any space in your mind and empty it of your old conceptions and new ones will rush in, good or bad. So change is more a getting rid of rather than an adding to or an acquiring.
organization leader hierarchy
It won't do away with hierarchy totally, but the principal leader will be the person who most exemplifies the kind of organization and behavior required who is best able to create the conditions such organizations require.
engineering may evolution
With the advent of genetic engineering the time required for the evolution of new species may literally collapse.
law substance income
The closest thing to a law of nature in business is that form has an affinity for expense, while substance has an affinity for income.
cells information firsts
If you go back to the first single-cell form of life, it clearly possessed the capacity to receive, to utilize, to store, to transform, and to transmit information.
done lists careful
Make a careful list of all things done to you that you abhorred. Don't do them to others, ever.
community trying matter
Community is composed of that which we don't attempt to measure, for which we keep no record and ask no recompense. Most are things we cannot measure no matter how hard we try.
heart practice people
Leadership: Here is the heart and soul of the matter. If you look to lead, invest at least 30% managing those with authority over you, and 15% managing your peers. Use the remainder to induce those you 'work for' to understand and practice...lead yourself, lead your supervisors, lead your peers, and free your people to do the same. All else is trivia.