Denise Sposato
Denise Sposato
envelope good internal revenue service wants
No one wants to get that envelope with Internal Revenue Service in the upper left-hand corner. No good can come of that, usually.
easily identify numbers packages security social stand
The Social Security numbers on the packages had no formatting that would make them stand out, and no one would have been able to easily identify them as a Social Security number.
contrary customer incident information procedures
It was a regrettable incident and is contrary to any of our established procedures at H&R Block. Confidentiality of customer information is our No. 1 priority.
bill gates
Microsoft's Bill Gates could have filed for free.
came quite sure
We're not quite sure how (the IRS) came up with those numbers. It doesn't jibe with any of our research.
assist happens largest offices preparing reason tax until worry
We think we are nibbling away at (that lead). Up until now the largest worry was 'What happens to me if I get audited?' But if you use any of our products, a tax professional will assist you in preparing for that audit. ...The reason we can do that is because we have the 12,000 offices around the country.