Jeff Sacks
Jeff Sacks
costs percent personnel
Over 60 percent of all dealership costs are personnel related.
closed percent result sales spend time
By contrast, dealers spend 20 percent of their time on referrals, be-backs, and repeats, which result in closed sales 50, 67 and 70 percent of the time, respectively.
per revenue vehicle
During these first two years, maintenance revenue per vehicle is $150 to $200.
customers favor incentive stacked system
At most dealerships, the incentive system is stacked in favor of the new customers.
advertising best customer internet newspaper responses sales seeing spending
We?re seeing that some dealers are getting their best customer responses and better sales through the internet. Dealers are spending more on internet advertising, but they?re also getting more for their money. Internet advertising is increasingly replacing traditional newspaper advertising.