John Rittenhouse
John Rittenhouse
areas customer influenced interest invest less particular physical retailers service store
Of particular interest was that the respondents were less influenced by customer service and or the physical store facility. Traditionally, retailers invest heavily in these areas to differentiate themselves.
percent
He should be at about 95 percent for states.
match
I think it's a winnable match for him. But if he wins, his second-round match could be tough.
attract buy compared continued desirable higher internet likelihood likely people twice
The Internet continued to attract the most desirable customer, as the higher the income, the more the likelihood to buy on the Internet. People with incomes over $75,000 were twice as likely to use the Internet compared with people with incomes under $30,000.