Ken Cohen
Ken Cohen
facts
There is a lot being said, but if you take a look at facts and fundamentals, we are doing what we can.
empathize good obviously paying people price quarter quite understand upset
Obviously it was a good quarter for us. We understand that people are quite upset with the price they're paying at the pump, and we empathize with it.
competition contract hopefully increased less money result shops trend volume
I would say that profitability did contract in 2005 as a result of increased competition. Many shops are working for less money but making up for it on volume and hopefully that is a trend that won't continue.
cheerful
The more qi-full you are, the more cheerful you are.