Ken Cohen
Ken Cohen
facts
There is a lot being said, but if you take a look at facts and fundamentals, we are doing what we can.
competition contract hopefully increased less money result shops trend volume
I would say that profitability did contract in 2005 as a result of increased competition. Many shops are working for less money but making up for it on volume and hopefully that is a trend that won't continue.
empathize good obviously paying people price quarter quite understand upset
Obviously it was a good quarter for us. We understand that people are quite upset with the price they're paying at the pump, and we empathize with it.