Lee Scott
Lee Scott
customer experience global improving key lower
Global procurement will be key to improving the customer experience around the world through better merchandise and lower prices.
america benefits business cannot care cost health offers soaring sustained term
The soaring cost of health care in America cannot be sustained over the long term by any business that offers health benefits to its employees.
concerned customers economy economy-and-economics
As the economy has slowed customers have become more concerned about price.
changes
Many changes we see now are very positive.
across american-businessman causes size
Our size causes us, when we do something inappropriate, which is usually done out of stupidity, to come across as being done out of arrogance.
across arena bar drop links raised shoulders weaker
Our competitors are getting better. Across this world our competitors are getting better, ... The weaker links are having to drop out because they can't compete. The bar is being raised in this competitive arena so it's on our shoulders to do the right thing in this environment.
bet families health kids sure
Are you right to want to make sure that the kids of working families have health coverage, even if it's Medicaid? You bet you are.
experts help highlight teach
That's when they become the experts and can help teach the other kids. It's the highlight of my day.
add american-businessman anyway bunch cause people rules store struggling work worse
You can't take a store that is a struggling store anyway and add a bunch of people and a bunch of work rules that cause you to even be in worse shape.
results
Our results were not up to Wal-Mart standards,
accelerate changes continue john largest segment
John will continue to accelerate changes in the largest segment of our business.
baby cent chance decided per
Dr. Sturgis said there was a 60 per cent chance of him being all right and we decided to give our baby that chance.
performance solid
It was a solid performance, but we can do better,
company directed organizing slowing
It's not directed at organizing our workers. It is directed at slowing this company down.