Lee Scott
Lee Scott
american-businessman cost harm settling totally
Where we're not wrong or where the cost of settling is so much that it is totally disproportionate to the harm or the error that we made, we're not going to settle.
american-businessman associates care customers grow street wall
If we take care of the customers and associates and grow the business, Wall Street will be pleased.
allowed american-businessman define people ways
I think in some ways we have allowed other people to set the agenda. Other people to define who we are.
american-businessman
But they are also better, our competitors are better because Wal-Mart exists.
american-businessman truth wages
Because the truth is our wages are really competitive and they're good.
american-businessman element truth
I would guess that any criticism about Wal-Mart could have some element of truth with 1,500,000 people.
american-businessman people
In some ways, people forget about average working people, and how they live their lives.
american-businessman fiscal starts stores taking tone
We want to set a tone going into our fiscal year that starts Feb. 1, that Wal-Mart Stores is going to be aggressive in taking care of customers, taking care of our associates, communications and merchandising.
american-businessman associates behind bounce expect respect understand walk
I expect that our associates will walk with a little more bounce in their step and understand that this company is behind them and has respect for them.
american-businessman criticism good negative opportunity press
If anything, the negative press and the criticism take away the opportunity to feel as good as you can feel about your employment.
customer experience global improving key lower
Global procurement will be key to improving the customer experience around the world through better merchandise and lower prices.
added billion dollars ended income increases net pleased quarter sales seven trend year
We're pleased our trend of year-over-year increases in sales and net income continues. We added more than seven billion dollars in sales in the quarter and ended the year strong.
We see that we can be better for communities than we have been in the past.
american-businessman articles local positive stores voted
Because in our clippings I see a lot of articles that are very positive about all the stores that are voted by local communities.