Lou Gerstner
Lou Gerstner
Louis Vincent Gerstner Jr.is an American businessman, best known for his tenure as chairman of the board and chief executive officer of IBM from April 1993 until 2002 when he retired as CEO in March and chairman in December. He is largely credited with turning around IBM's fortunes...
Lou Gerstner quotes about
- behind
- businesses
- continued
- hurt
- putting
- roots
- want
- ibm
- technology
- accomplish
- limitation
- issues
- promise
- great-customer-service
- customer-experience
- customers
- chinese
- goes-on
- looks
- spain
- problem
- commitment
- hard-work
- play
- issue
- morality
- solutions
- inspirational-customer-service
- inspirational-service
- complaints
team people pay
When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.
leadership powerful rewards
The rewards system is a powerful driver of behavior and therefore culture.
organization people capacity
In the end an organization is nothing more than the collective capacity of its people to create value.
loss technology programming
It is not about bits, bytes and protocols, but profits, losses and margins.
commitment hard-work play
Vision is easy. It's so easy to just point to the bleachers and say I'm going to hit one over there. What's hard is saying, OK, how do I do that? What are the specific programs, what are the commitments, what are the resources, what are the processes we need in play to go implement the vision, turn it into a working model that people follow every day in the enterprise. That's hard work.
paranoid loses comfortable
You can never be comfortable with your success, you've got to be paranoid you're going to lose it.
perseverance moving turtles
Watch the turtle. He only moves forward by sticking his neck out.
running technology innovation
The Internet is ultimately about innovation and integration, but you don't get the innovation unless you integrate Web technology into the processes by which you run your business.
technology accomplish limitation
Technology has limitations on what it can accomplish. You do not...
writing thinking giving
The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to affect employees.
leadership practice people
If the practices and processes inside a company don't drive the execution of values, then people don't get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?
issues people doe
The fundamental issue is: In the world of the Internet, is there a place for a packager of services? Does the customer want to go surf the Net and go to every one of 50,000 Web sites? Or will people pay a reasonable amount for somebody to go out and preselect and package what they want? My guess is they will both coexist.
thinking people style
I think that my leadership style is to get people to fear staying in place, to fear not changing.
real owners involvement
The real mechanism for corporate governance is the active involvement of the owners.