Lydia Parnes
Lydia Parnes
bogus calls charges collect commission consumers cram crooks federal onto phone tolerate trade
Charging consumers for bogus collect calls is stealing. The Federal Trade Commission will not tolerate crooks who cram unauthorized charges onto phone bills.
careful consumers exercising
This is an important right that American consumers have. We want them to be very careful when they're exercising it.
bait cash companies consumers promise
Companies can't use rebates to bait consumers with the promise of cash back and then not live up to their end of the bargain.
ability customers fewer ideas invested paid patents percent profitable royalties services turn
They touted their ability to turn inventors' ideas into profitable products. But fewer than 1 percent of the customers who invested in their services got royalties from their patents that amounted to more than they paid the promoters.
commercial consumer deceptive lines messages personal subject
These defendants intentionally used personal messages as a cover-up for commercial messages. Deceptive subject lines and headers not only violate the CAN-SPAM Act, but also consumer trust.
problem saying spam
We're really not here saying that the spam problem is solved. What we're saying is that we're making progress.
apply businesses information leave light looking money people reasonable saying small stack standards walk
What we're looking for is to have small businesses apply standards that are reasonable in light of the information that they're storing. There's no business around that would leave a stack of money on a table, for people to just walk in and take. What we're really saying is that information about consumers, about your customers, is the new currency.