Margaret Heffernan
Margaret Heffernan
Margaret Heffernan is an international businesswoman, author, interviewer, and TED speaker. She is currently settled in the UK in the city of Bath...
NationalityAmerican
ProfessionBusinesswoman
CountryUnited States of America
sleep email waking
Everyone I know feels harassed by email which has invaded their waking and sleeping hours.
bullying boss promise
Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress.
fate waiting
It is nobody's right to be waited on and nobody's fate to do the waiting.
gratitude jobs numbers
All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude.
treasure
We treasure what we can measure.
selfish mean men
money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they don't need or care about others; it's each man for himself
ladders higher sad-truth
One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know.
cheerleading believe ambition
I'm all for ambition and stretch goals. I set them for myself. But leadership isn't the same as cheerleading. Believing in something is a necessary but absolutely insufficient condition for making it come true.
different employee unpredictable
Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing.
problem acknowledge refuse
You cannot fix a problem that you refuse to acknowledge.
religion certainty correctness
Certainty is no guarantor of correctness.
absolutely hardest leading noise people raising speaking
The single hardest part of leading any organization is knowing what is going on. There's too much noise in the system, too much complexity: you absolutely depend on people speaking up and raising concerns.
absolutely believing condition leadership necessary stretch
I'm all for ambition and stretch goals. I set them for myself. But leadership isn't the same as cheerleading. Believing in something is a necessary but absolutely insufficient condition for making it come true.
achievers advantage great groom high large pool supposed
A great advantage of a large corporation is supposed to be the large pool of talent in which its leaders can find and groom high achievers and successors.