William Crowell

William Crowell
choice difficult dollars million serving spending value
If you have a choice of spending a million dollars on getting 250,000 new customers, or a million dollars on serving the ones you already have, better, that's a difficult value proposition.
ceos customers dialogue interested key open passed providing
There won't be a lot of resolutions passed here today, but the key is to get the dialogue open and to get CEOs interested in providing their customers with protection.