Herb Kelleher
Herb Kelleher
Herbert "Herb" David Kelleheris the co-founder, Chairman Emeritus and former CEO of Southwest Airlines...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth12 March 1931
CountryUnited States of America
Herb Kelleher quotes about
heart differences soul
The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.
turkeys essentials maintenance
Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!
attitude skills train
Hire for attitude, train for skill.
organization soul understanding
Leading an organization is as much about soul as it is about systems. Effective leadership finds its source in understanding
hustle treats employee
Treat your employees like customers.
brother airline-business fire
If the Wright brother were alive today Wilbur would have to fire Orville to reduce costs.
couple vomiting disease
I'm here to tell you that I am proud of a couple of things. First, I am very good at projectile vomiting. Second, I've never had a really serious venereal disease.
responsibility boat egomania
Power should be reserved for weightlifting and boats, and leadership really involves responsibility.
treats employee customers
You have to treat your employees like customers
decision able
I've always been able to make erroneous decisions very quickly.
life-lesson scared life-death
I learned it by doing it, and I was scared to death.
crusades employee involved
You [the employees] are involved in a crusade.
steel nerves neurotic
It takes nerves of steel to stay neurotic.
dream taken airplane
The people of Southwest have always been my pride, my joy and my love. Their indomitable dedication and esprit de corps have taken Southwest from a three-airplane dream to a 500-airplane reality.